Technical&Service
Technical&Service

Technical&Service

Fuxin boasts a formidable technical research team, with key members hailing from the United States, Japan, and Europe, amalgamating nearly 30 years of research achievements. Our team broke through technological barriers, developing the first stamping manipulator in 2006, filling a void in the industry.


In the current stage, the field of stamping automation often involves systems that are installed first and then integrated, sometimes requiring the creation of control programs. This elongates the production line construction period, leading to a substantial increase in user costs. However, our 'plug-and-play system' has achieved a high degree of standardization. Customization is limited to grippers, ensuring swift installation, user-friendly operation, and mass production within three days of delivery. This significantly reduces user costs and shortens the production line construction period.


Our in-house developed control algorithm, employing open programmable technology, supports motion trajectory programming, stores multiple product information, and exhibits strong interchangeability. It requires only one-time setting for long-term use. All axes utilize high-performance absolute servo systems, coupled with power-off position memory functionality, mitigating concerns about resetting the origin point.

FUXIN Advantage

01.

Establish sales and service offices

In order to ensure the smooth production of customers, sales and service offices have been established in Suzhou, Ningbo, Wenzhou, Shanghai, Tianjin, Wuhan, Chongqing and other places. Under a complete sales and service system, we provide high-quality products that customers trust and are satisfied with. Each service base is equipped with a number of experienced maintenance technicians and spare parts to ensure smooth production for customers as the first priority and provide customers with the fastest and most professional after-sales service.

Establish sales and service offices
02.

Installation and Commissioning

The company will send technical personnel to install and commission the automatic robot arms sold on site to meet your company's needs and facilitate normal production.

Installation and Commissioning
03.

Training

The company arranges technical personnel to conduct training and education for your company's personnel on the products sold.

Training
04.

Product Warranty

Under normal use and maintenance, the palletizing robot arms sold are guaranteed for one year.

Product Warranty
05.

Services

Within the first two years from the date of product acceptance, if the customer encounters any issues resulting from product design or manufacturing defects under normal usage and maintenance conditions, the company will dispatch service engineers to address the concerns at no cost or provide free replacement of parts upon receiving the customer's notification. After the expiration of the warranty period, the company will maintain ongoing service support for customers, subject to standard fees.

Services

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